Information We Collect

We collect information from many different sources from transaction in-store or online, visiting our website, signing up to our email subscription or from the customer themselves. Information that we might collect is Name, Card Number, Address, Email, Phone Number, Etc. The information we collect from the customers is to provide the customer with superior satisfaction.

Examples when personal information is gathered from you.

  • Orders, Layaways, or Backorders
  • Sales, Returns, or Exchanges
  • Signing up to receive special offers, discounts, and promotions (email subscription)
  • Accessing our website (Technical information about your browser and device)

How We Use Information

We use the information we collect to send you promotions and offers, improve your shopping experience, provide our products and services, and to carry out various business functions. We also use some of the information collected to protect the security of our websites and business

Information Sharing

We share personal information about you with service providers that help with our business activities, including shipping vendors, billing and refund vendors, payment card processors, and companies that help us improve our products and services.

We may share your personal information in other special circumstances in which is accordance with applicable law, when we otherwise believe in good faith that the law requires it or to respond to requests from government authorities. There may be instances when we may use or disclose your information in order to protect or defend the legal rights, property or operations of El Rodeo or our employees; to protect the rights, privacy, safety or security of users, members or others; to protect against fraud; and to allow us to pursue available remedies or limit the damages that we may sustain.

In any circumstance other than those described above, we will ask for your affirmative consent before we share your personal information outside of our company, and we also will not sell or rent your personal information.

Customer Preferences and Opt-Out Choices

To opt out of receiving marketing via:

  • Email — use the unsubscribe feature in our emails or contact customer service.

Access Your Information

There are several ways you can access or update your personal information, including contact or account information. If you have an account on our website, you can log on and change your information there. You can also contact customer service. When the information requested is upon the service provider in which El Rodeo is affiliated with, we have no access to that, but will help provide you with information on how to contact service provider.